Hallway sealed off with plastic sheeting and a flexible duct running into a doorway during mold work

Mold Remediation Companies in Dallas and the Licensed Process

Larger mold jobs in Texas follow a set order: a written protocol, sealed work areas, removal, drying and an independent clearance check. Here is what each step means and what to ask for.

Call (469) 649-7066 See the steps of a licensed job

Remediation is a process, not a spray

People searching for mold remediation companies in Dallas usually have a wall, closet or ceiling that stayed wet too long. What they are really shopping for is a process that Texas spells out in law and rule.

Remediation means removing or cleaning mold and the damaged material it grows on, under controls that keep spores from drifting into the rooms that were fine, and finally showing by inspection that the space passed. In Texas, once contamination covers 25 contiguous square feet or more, the job generally involves two separate licensed parties: an assessment consultant who plans and checks the work, and a remediation contractor who does it.

Water Damage Pro Dallas is not one of those parties. It is only a free phone line. Call (469) 649-7066, say you need mold removed, and you are passed to an independent DFW mold remediation company, which inspects, prices and performs the work on its own terms. You decide whether to hire it.

Hallway lined with plastic containment walls leading toward an outside door

The licensed steps, in the order they happen

This is the path for a Texas job of 25 contiguous square feet or more. Smaller jobs may skip parts of it, but the logic is the same.

Assessment and protocol. A licensed mold assessment consultant inspects, finds the moisture source and the extent of growth, and writes a remediation protocol. That document says what gets removed or cleaned, how the area is contained and what clearance will require. Texas rules put it in your hands no later than one calendar day ahead of the first day of work.
Work plan and notice to the state. The remediation contractor writes its own work plan to carry out the protocol. On jobs of 25 contiguous square feet or more, it files a Mold Remediation Notification with TDLR at least five calendar days before the start date, with a shorter path for emergencies.
Containment. Plastic sheeting seals the work area off from the rest of the house, and fans with filters often keep the air inside it from drifting out. The protocol sets what level is needed.
Removal and cleaning. The contractor's workers take out moldy drywall, insulation, carpet pad and other porous materials the protocol lists, sealing them in bags before they leave the contained area. Hard surfaces get cleaned.
Drying. The wet framing and subfloor are dried, because mold returns on anything that stays damp. The leak that started it should already be fixed.
Clearance. The consultant comes back for a post-remediation assessment: no visible mold or wood rot, work done as the protocol and work plan said, clearance criteria met. Sampling may be part of it. If the area fails, more remediation follows.
Certificate. After a passing job, the remediation contractor gives you a Certificate of Mold Damage Remediation, signed by both the consultant and the contractor, no later than 10 calendar days after the project ends. Keep it. It matters later for insurance and for selling the house.

Why Texas splits the job between two license holders

Texas Occupations Code section 1958.155 says a license holder may not perform both mold assessment and mold remediation on the same project, and a person may not own an interest in both the assessment firm and the remediation firm on that project. The point is simple: the person who decides how much has to be torn out should not be the one paid to tear it out.

That split shapes how you hire. You will usually deal with two businesses, sign two agreements and pay two bills. Before any mold work starts, each licensed party must hand you the Consumer Mold Information Sheet, a TDLR handout that explains your rights and the rules in plain terms. If nobody gives you one, ask why.

Texas mold rules in short. Mold work in Texas is licensed by the Texas Department of Licensing and Regulation (TDLR). A small patch, under 25 contiguous square feet, usually falls outside the licensing rules. Bigger jobs generally bring in two separate license holders: a mold assessment consultant who writes the cleanup plan, called a protocol, and a mold remediation contractor who carries it out. Texas does not allow one license holder to play both roles on a single project. People who own a home or other residential property with fewer than 10 units are exempt when working on their own property. You can check any name on the TDLR license search; the Texas mold rules guide explains more.

What the assessment consultant does

Inspects, may take samples, writes the protocol with clearance criteria, signs it with a license number and expiration date, and returns at the end to check the work. Signs the certificate with the contractor, stating that the mold was remediated under the protocol and, when it was, that the underlying cause was corrected.

What the remediation contractor does

Writes a work plan from the protocol, notifies TDLR on larger jobs, builds containment, removes and cleans, dries, and delivers the signed certificate to the owner after the job passes. TDLR separately registers the mold remediation workers who do the hands-on removal.

How to judge mold remediation companies in Dallas

A careful company will not mind any of these requests. Put them to every company you consider, including the one you reach through the line.

Your company name and license number, and the license number of the contractor running my job, so I can check them on the TDLR license search.
Which licensed assessment consultant wrote or will write the protocol, and confirmation that your firm has no ownership tie to them.
A written work plan and a written estimate that follow the protocol line by line.
A certificate of insurance sent to me by your insurance carrier.
Whether you will file the TDLR notification, and a copy of it.
Who fixes the leak first, and what happens if clearance fails.

Empty room with plastic sheeting laid on the floor and two work lights on stands

Be wary of anyone who offers to test and then remove the mold themselves on a job of 25 contiguous square feet or more, who wants to start before you have a protocol, or who will not put the scope in writing.

Document	Who gives it to you	Why you want it
Consumer Mold Information Sheet	Each licensed assessor and remediator, before work	Explains the Texas rules and your rights as a consumer
Remediation protocol	The assessment consultant	Sets the scope, the containment and what counts as clean
Work plan and estimate	The remediation contractor	Shows how the protocol will be carried out and what it costs
Certificate of Mold Damage Remediation	The remediation contractor, signed by both license holders, after the job passes clearance	Used with insurers; copies of certificates from the five years before a sale go to the buyer

Water damage first, mold second

Most Dallas mold jobs begin as water jobs: a slow drip under a sink, an AC drain line that backed up into a closet, a roof leak that soaked insulation, or a pipe that froze and split. The EPA says that mold usually does not take hold when wet things dry out within 24 to 48 hours. When that window passes, the job changes from drying to remediation.

If the water is still coming in, a plumber or a roof repair comes first and a water damage company dries what is wet. Remediation that leaves the moisture source in place will not last. The EPA also advises against running a heating and cooling system you know or suspect is contaminated with mold, because it can carry mold through the house.

Ask your insurer, not the contractor. Guidance from the Texas Department of Insurance separates water that shows up suddenly and by accident, like a split pipe, an overflowing toilet or a failed washer hose, which most home and renter policies include, from slow leaks and seepage, which they usually leave out. Flooding is excluded from home policies altogether and needs a separate flood policy. Insurers can also refuse a claim when the owner did not take reasonable steps to limit further damage. Before you sign for any work, pull out your policy and call the insurer about what it includes. More on water damage and insurance.

Insurance and mold are tied together in Texas in one more way. Under Texas Insurance Code section 544.303, a home insurer is barred from basing its underwriting on past mold damage or a past mold claim once the property has been remediated, as shown by a remediation certificate saying the underlying cause was remediated, or by an independent inspection that finds no evidence of mold damage. That is a good reason to keep the certificate with your house papers.

The same logic applies when water damage restoration turns up mold partway through a job. If a drying crew opens a wall in Lake Highlands or Oak Cliff and finds growth across a large area, mold remediation in Dallas then follows the licensed steps above, with a separate assessor brought in before the cutting goes further.

Homeowner reading printed contract pages at a kitchen table beside a coffee mug

Related services

Water Damage Repair

Putting a house back together after the drying is done: drywall, floors, cabinets and paint, who does each part, permits in Dallas and the paperwork your insurer will want.

Mold Removal and Black Mold

Black mold after a leak in a DFW home: why color does not decide the risk, where the 25 square foot line falls in Texas, what to leave alone, and why the leak is fixed first.

Mold Testing

Mold testing in Texas is the job of a licensed mold assessment consultant, kept separate from the remover. When sampling helps, what clearance means, and how the line handles testing calls.

How a call to the line works

Call the numberAn automated assistant answers (469) 649-7066 at any hour and asks what you need help with. The same number answers other home service calls too, so start with "water damage" or "mold".
Describe what happenedA burst pipe, standing water, a wet ceiling, a slab leak, a sewage backup or mold, plus your town and whether water is still coming in.
Get transferredWater damage calls go to an independent, locally owned DFW restoration company; mold removal calls go to an independent mold remediation company. Each hears a short summary before it picks up. Mold testing calls are taken as a message for now.
Deal with that company directlyIt inspects, quotes and does the work, and you pay it (or your insurer does, as you arrange). If it cannot answer, it gets your name, number, city and problem so it can call you back.

Say "mold removal" when the assistant asks, plus your town and where you see it. You are transferred to an independent mold remediation company. Ask it every question on this page before you sign.

Call (469) 649-7066

About this line: Water Damage Pro Dallas is a free phone line, not a restoration or mold company. It answers your call and connects you with an independent local company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. Calling the line costs you nothing. See how a call is handled.

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What Dallas homeowners ask about mold remediation

What is involved with mold remediation?

On a job of 25 contiguous square feet or more in Texas, a licensed mold assessment consultant first inspects and writes a protocol that says what to remove, how to contain the area and how clearance will be judged. A licensed remediation contractor then seals off the area, removes or cleans the moldy materials, and dries the space. Last, the consultant checks the work against the protocol. The Texas mold rules guide covers the licenses involved.

How long does mold remediation take?

There is no single answer, because size, hidden growth behind walls and drying time all change it. A few fixed dates do exist under Texas rules: the protocol reaches you one calendar day or more ahead of the start, the contractor notifies TDLR at least five calendar days ahead on jobs of 25 contiguous square feet or more (sooner rules apply in an emergency), and the certificate is due within 10 days after the work. Ask the company for a written schedule.

Is mold remediation dangerous?

It can stir up spores and dust, which is why larger Texas jobs use sealed containment and protective gear and why a protocol is written first. The CDC says all indoor mold should be treated the same way for health risk and removal, whatever its type. Ask the company how it will protect the rest of the house, and keep children, older adults and anyone with asthma or a weak immune system out of the work area. Talk to a doctor about health worries.

Does water damage restoration include mold remediation?

Not automatically. Drying a home after a leak is water damage restoration. If mold is already growing over 25 contiguous square feet or more, Texas rules generally bring in a licensed assessor and a licensed remediator, and they must be different license holders. When you call the line, say whether you see mold, so the call can go to a mold remediation company or a water damage company, whichever fits.

How can I tell if a Dallas mold remediation company is licensed?

Ask for the company name and the license numbers of the company and the contractor in charge, then enter each one in TDLR's online license search at tdlr.texas.gov. Check that the license type says mold remediation, that it is active and that it has not expired. The line does not hold or check licenses, so this step is yours. Our guide to the TDLR search walks through it.

Mold after a leak? Call and get connected with a remediation company

Say what happened and which town you are in. The automated assistant passes a water damage call to an independent, locally owned DFW restoration company, and a mold removal call to an independent mold remediation company. That company comes out, sees the damage and prices the work itself.

Call (469) 649-7066

Answers day or nightPipes burst at 3 a.m. and storms roll in after dark. The assistant picks up at any hour, every day of the year.
Free to callThe line never bills you. Any price comes from the company you are connected with, and you can ask for it in writing.
Mold testing is separateTexas keeps the mold assessor and the remediator on one job apart, so testing calls are taken as a message.
You decideHear what the company found, read its estimate, ask your insurer your questions, and say yes only when it makes sense.