Row of older wood-frame houses with porches under big trees on a small-town street

Water Damage Restoration in Cleburne, Texas

In Cleburne, water damage often follows weather: wind that opens a roof, or Buffalo Creek running into the streets. One free call, day or night, reaches an independent restoration company.

Call (469) 649-7066 Cleburne storm timeline

When the weather comes inside

On May 15, 2013, an EF3 tornado crossed Cleburne during an outbreak of tornadoes across North Texas. Nobody in the city died, and in an early count the mayor told the Associated Press that upward of 150 homes were damaged and about 50 more destroyed.

That night is the extreme version of a pattern Cleburne knows well. Wind lifts shingles or drops a limb, and the rain that follows soaks attics, insulation and ceilings. Heavy rain can push Buffalo Creek, which runs through town, out of its banks and into nearby streets. Either way, the water that ends up in a house is only part of the job; what it leaves behind in drywall, floors and framing is the rest.

Water damage restoration in Cleburne, TX begins with a call. Water Damage Pro Dallas is a no-cost number, picked up around the clock, that passes Cleburne water damage calls to an independent restoration company. The line does not inspect, dry or repair anything itself.

Blue emergency tarp covering part of the roof of a brick home, with a fallen limb on the wet lawn

Cleburne storm and flood timeline

May 6 to 7, 1969. The U.S. Geological Survey lists a major storm at Cleburne with more than 8 inches of rain, most of it falling in the evening of May 6 and the early morning of May 7.
May 15, 2013. An EF3 tornado moved through the city as part of a tornado outbreak in North Texas. Early reports counted seven people with minor injuries and no deaths.
February 2021. During the winter storm, DFW Airport stayed at or below freezing for 139 hours, according to the National Weather Service. Attic lines and pipes in outside walls are the ones a freeze like that tends to split.

Safety first. Shut off the main water valve if you can get to it without risk. Water and electricity together are the real hazard, so stay out of any puddle that touches an outlet, a cord or an appliance. Switch off the breaker only when the panel can be reached from dry flooring; if it cannot, call Oncor or an electrician. A gas smell means everyone goes outside, and the calls to 911 and Atmos Energy are made from there. Floodwater and sewage are not safe to wade through, for adults, children or pets. Once everyone is safe, take photos for the insurance claim and carry valuables and documents to a dry room.

Water damage restoration Cleburne TX homes usually need

Storm and creek water point to a few specific kinds of work.

Flood Damage Restoration

Rising water from creeks, streets and the Trinity is Category 3. What flood cleanup involves, how to read a FEMA flood map, and why a home policy is not a flood policy.

Ceiling Water Damage

A brown ring, a bubble in the paint or a ceiling that has started to sag. What each sign means, how to stay safe under it and how a company decides to dry or replace.

Water Damage Repair

Putting a house back together after the drying is done: drywall, floors, cabinets and paint, who does each part, permits in Dallas and the paperwork your insurer will want.

Water from a rising creek is Category 3, the most contaminated kind in the IICRC S500 standard, so porous materials it touched are usually removed rather than dried. Rain through a damaged roof often starts cleaner, but it soaks insulation and ceiling drywall that may need to come out anyway.

City water and Lake Pat Cleburne

The City of Cleburne owns and operates Lake Pat Cleburne, about four miles southwest of town on the Nolan River. The Texas Water Development Board lists it for flood control as well as city, industrial, farm and recreational use; impoundment began in August 1964.

After hours

Water or sewer emergency: 817-645-0972.

Weekdays, 8 a.m. to 5 p.m.

Water Division: 817-645-0946.

Power in Cleburne is delivered mostly by Oncor; your electric bill names the company to call in an outage.

Floodwater covering a residential street lined with oak trees, with a car driving through it

Before you sign with a Cleburne company

Ask what category of water you have and which materials will be removed because of it.
Ask for the estimate and daily moisture readings in writing.
After a storm, ask who handles temporary roof cover and who handles the inside, and whether those are separate bills.
Ask the City of Cleburne whether your rebuild needs a permit before walls go back up.
Ask whether the firm is on the IICRC Global Locator and request a certificate of insurance from its agent.

Storm seasons bring door-to-door contractors. Take your time, call your insurer, and use the guide to checking a company.

Ask your insurer, not the contractor. Guidance from the Texas Department of Insurance separates water that shows up suddenly and by accident, like a split pipe, an overflowing toilet or a failed washer hose, which most home and renter policies include, from slow leaks and seepage, which they usually leave out. Flooding is excluded from home policies altogether and needs a separate flood policy. Insurers can also refuse a claim when the owner did not take reasonable steps to limit further damage. Before you sign for any work, pull out your policy and call the insurer about what it includes. More on water damage and insurance.

Call the numberAn automated assistant answers (469) 649-7066 at any hour and asks what you need help with. The same number answers other home service calls too, so start with "water damage" or "mold".
Describe what happenedA burst pipe, standing water, a wet ceiling, a slab leak, a sewage backup or mold, plus your town and whether water is still coming in.
Get transferredWater damage calls go to an independent, locally owned DFW restoration company; mold removal calls go to an independent mold remediation company. Each hears a short summary before it picks up. Mold testing calls are taken as a message for now.
Deal with that company directlyIt inspects, quotes and does the work, and you pay it (or your insurer does, as you arrange). If it cannot answer, it gets your name, number, city and problem so it can call you back.

About this line: Water Damage Pro Dallas is a free phone line, not a restoration or mold company. It answers your call and connects you with an independent local company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. Calling the line costs you nothing. See how a call is handled.

More pages that may help

Other DFW towns the line covers

Cleburne water damage questions

What number do I call in Cleburne for a water main break at night?

The City of Cleburne lists 817-645-0972 for water or sewer emergencies after hours. During business hours (8 a.m. until 5 p.m., Monday through Friday), the Water Division takes reports at 817-645-0946. Those lines are for the city's pipes and meters. For water pouring out inside your house, turn off the house valve yourself when getting to it poses no risk, then see what to do in the first 48 hours.

A storm tore part of my roof off in Cleburne and rain got in. What first?

Get people out of rooms with sagging ceilings and keep away from wet wiring. Photograph the damage outside and in before anything is moved, then call your insurer to report the claim and ask what it needs from you, since policies expect you to protect the house from further damage. A restoration company can dry the inside; temporary cover on the roof is a separate task to ask about. See ceiling water damage.

Is Buffalo Creek flooding covered by my homeowners policy?

Usually not. Creek water entering a house is flood, and the Texas Department of Insurance points out that standard home coverage leaves floods out. For that risk you need a flood policy of its own, for example through the National Flood Insurance Program; FEMA notes a new NFIP policy normally waits 30 days before it starts. Check your address on FEMA's flood map, and read our insurance guide before a storm season, not after.

Will the line send a Cleburne company out today?

The line cannot promise timing. Its automated assistant collects the basics (what went wrong, which street or neighborhood) and then transfers a water damage call to an independent, locally owned DFW restoration company, briefed on your situation before it answers. It tells you whether and when it can come, inspects, quotes and does the work, and you settle payment with it. Companies may pay the line a referral fee. How a call works.

Storm or creek water inside your Cleburne home? Call the free line

Say what happened and which town you are in. The automated assistant passes a water damage call to an independent, locally owned DFW restoration company, and a mold removal call to an independent mold remediation company. That company comes out, sees the damage and prices the work itself.

Call (469) 649-7066

Answers day or nightPipes burst at 3 a.m. and storms roll in after dark. The assistant picks up at any hour, every day of the year.
Free to callThe line never bills you. Any price comes from the company you are connected with, and you can ask for it in writing.
Mold testing is separateTexas keeps the mold assessor and the remediator on one job apart, so testing calls are taken as a message.
You decideHear what the company found, read its estimate, ask your insurer your questions, and say yes only when it makes sense.